Privacy Policy

Privacy Policy

Banana Life Pty Ltd  |  ABN 41 159 896 045

Last updated: 21 May 2026

Your privacy is important to us. This Privacy Policy explains how Banana Life Pty Ltd collects, uses, stores, and discloses personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This policy applies to the website located at https://www.bananalife.com.au and all related subpages (the “Site”).

1. Information We Collect

We may collect personal information from you when you:

  • Browse pages on our website
  • Complete an enquiry, proposal request, or contact form
  • Subscribe to our newsletter
  • Register for or participate in a team building event
  • Apply for a job or event producer role

The types of information we collect may include your name, email address, phone number, organisation name, job title, and any other details you voluntarily provide to us.

We do not collect sensitive information such as credit card numbers directly through our website. Payment processing is handled by authorised third-party payment providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide quotes or proposals
  • To deliver and manage team building events and programs
  • To send newsletters and marketing communications (only where you have opted in)
  • To improve our website, services, and customer experience
  • To comply with legal obligations

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

What are cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help websites recognise your browser and remember certain information.

Cookies we use

Our website uses the following types of cookies and tracking technologies:

Google Analytics

We use Google Analytics to understand how visitors interact with our site, including which pages are most visited and how long visitors stay. Google Analytics uses cookies to collect anonymous traffic data. You can opt out via the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Meta Pixel (Facebook & Instagram)

We use the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. (the company that operates Facebook and Instagram). The Meta Pixel allows us to:

  • Measure the effectiveness of our advertising campaigns
  • Build audiences of visitors who have shown interest in our services
  • Show relevant remarketing ads to past visitors on Facebook and Instagram

The Meta Pixel may collect information about your device, browser, and the pages you visit on our site. This data is processed by Meta in accordance with Meta’s Data Policy (https://www.facebook.com/privacy/policy/).

You can manage or opt out of Meta’s use of your data for advertising purposes at: https://www.facebook.com/ads/preferences.

Google Ads (Remarketing)

We may use Google Ads remarketing tags to show ads to past visitors of our site across the Google Display Network and Google Search. Google uses cookies to serve ads based on your prior visits to our website. You can opt out of Google’s use of cookies for advertising at: https://adssettings.google.com.

Managing cookies

Most web browsers allow you to control cookies through your browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling certain cookies may affect the functionality of our website.

4. Information Sharing and Disclosure

We may share your personal information with:

  • Our employees, contractors, and event production staff who require it to deliver our services
  • Third-party service providers who assist us in operating our website and running our business (such as CRM platforms, email marketing tools, and payment processors), under confidentiality obligations
  • Regulatory authorities or law enforcement where required by law

We do not sell your personal information to any third party.

Some of our service providers may be located overseas (for example, Meta Platforms is based in the United States). Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you would like us to delete your information, please contact us using the details below.

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

7. Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Banana Life Pty Ltd

Email: hello@bananalife.com.au

Phone: 1300 992 949

Website: https://www.bananalife.com.au